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Nicky Clark

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Latest activity by Nicky Clark
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    Nicky Clark created an article,

    Incident Report - Email buttons not working 25/06/2021

    10:05am This issue is now resolved. Any affected emails will need to be re-issued for corrected buttons to be issued.  The team are continuing to investigate the cause of this issue to ensure robus...

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    Nicky Clark created an article,

    Invoxy (v2.16.0) – Release Week Ending: 27/06/2021

    Improvements Audit Records - General improvements behind the scenes to audit logs.  Fixes Scheduled Reminders - Applied a fix to prevent some scheduled reminders sending to only the first qualif...

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    Nicky Clark created an article,

    Invoxy (v2.15.0) – Release Week Ending: 06/06/2021

    Improvements Invoice Creation - General speed and performance improvements to the invoice creation process.  Fixes Blank Invoices - Corrected an issue resulting in creation of a blank invoice in...

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    Nicky Clark created an article,

    Scheduled Maintenance affecting PayHero Integrated companies - 06/05/2021

    This Thursday 6 May from 10pm (NZT) there will be scheduled downtime of up to four hours across our products and apps.  We’re using this time to upgrade our underlying subscription and user authent...

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    Nicky Clark created an article,

    Storecove Integration

    Important: Please note that the Storecove integration will be a chargeable service from late 2021, but is currently available at no charge. Integrated companies will be notified of proposed fees in...

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    Nicky Clark created an article,

    Invoxy (v2.14.0) – Release Week Ending: 28/03/2021

    What's New? Copy Templates - Any existing templates can now be copied to create new templates. This includes Invoice Templates, Message Templates, and Onboarding Templates. Storecove Integration B...

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    Nicky Clark created an article,

    Managing Invoices

    Once you've created invoices you'll be able to manage them under Invoices > Invoices.    Draft Invoices When you create a draft invoice batch, Invoxy will generate your draft invoices and display t...

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    Nicky Clark created an article,

    Invoxy Articles - Old links no longer valid

    We've upgraded our helpdesk and part of the upgrade has included migrating our articles to a new site. Although you can still find us at support.invoxy.com and the content remains the same, the und...

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    Nicky Clark created an article,

    Resource can't record time

    If a Resource is unable to record time in Invoxy there a number of possible causes.  They may not be able to access the Time tab at all, or their timesheet may have no time entry options, as shown ...

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    Nicky Clark created an article,

    Sending Timesheets to FlexiTime

    When using the FlexiTime Payroll integration, you'll usually send your pay runs directly to FlexiTime from Invoxy and have no need to send Timesheets. However, there are a few situations where it c...