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Nicky Clark

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Latest activity by Nicky Clark
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    Nicky Clark created an article,

    Storecove Integration

    Important: Please note that the Storecove integration will be a chargeable service, but is currently available from 26/03/2021 at no charge as a beta version. Integrated companies will be notified ...

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    Nicky Clark created an article,

    Invoxy (v2.14.0) – Release Week Ending: 28/03/2021

    What's New? Copy Templates - Any existing templates can now be copied to create new templates. This includes Invoice Templates, Message Templates, and Onboarding Templates. Storecove Integration B...

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    Nicky Clark created an article,

    Managing Invoices

    Once you've created invoices you'll be able to manage them under Invoices > Invoices.    Draft Invoices When you create a draft invoice batch, Invoxy will generate your draft invoices and display t...

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    Nicky Clark created an article,

    Invoxy Articles - Old links no longer valid

    We've upgraded our helpdesk and part of the upgrade has included migrating our articles to a new site. Although you can still find us at support.invoxy.com and the content remains the same, the und...

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    Nicky Clark created an article,

    Resource can't record time

    If a Resource is unable to record time in Invoxy there a number of possible causes.  They may not be able to access the Time tab at all, or their timesheet may have no time entry options, as shown ...

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    Nicky Clark created an article,

    Sending Timesheets to FlexiTime

    When using the FlexiTime Payroll integration, you'll usually send your pay runs directly to FlexiTime from Invoxy and have no need to send Timesheets. However, there are a few situations where it c...

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    Nicky Clark created an article,

    Why are emails sent by Invoxy treated as Spam?

    Invoices and approval requests we send to your clients and other emails sent to resources are sometimes incorrectly categorised as spam by the recipient's email server.    We understand that ensuri...

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    Nicky Clark created an article,

    Contact User Access

    If you'd like to invite a contact into Invoxy to view the timesheets for candidates on their placements, go to Manage > People and edit the Contact. Provided an email address is entered, you can cl...

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    Nicky Clark created an article,

    Update Timesheet Rates

    Pay and bill rates are saved to each individual time entry at the time the entry is saved. This means that when you update rates on your Placements or Work all time entries that are created or edit...

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    Nicky Clark created an article,

    Scheduled Reminder Messages

    Scheduled reminder messages are a type of Message Template which can be set up to automatically send to users in your account at a specified frequency.  To create a new scheduled reminder, go to Ma...