Approvals can be managed under Time > Approval Requests by Administrators or by Consultants with the Approver setting.
Deleting Approval Responses
It's important to note that removing an approval response is final - it's not possible to reinstate an approval once it's removed. Instead, you would need to resend the request email to the Contact from the Pending tab, or completely delete the Pending approval (as shown below) then re-request approval.
If you have an approval response that needs to be removed, simply navigate to the Complete tab, open the approval, and hover over the approver icon. Click the x that appears to remove the approval.
A pop up will appear confirming a summary of placements and time that are covered by the approval. Click Remove in the bottom left to confirm that you wish to remove the approval.
Removing a Complete approval will simply move the approval request back to Pending, setting the time entries as Pending Approval.
Important: If any of the time entries in the approval are included in a client invoice in Invoxy, you won't be able to remove the approval. Clicking Remove will have no effect and, if required, you'll need to remove the invoice in order to continue.
Deleting Approval Requests
If you wish to remove an approval request altogether, then from the Pending tab you can tick the request and select Delete from the options to completely remove the request.
Once the request has been deleted any time that was included in the request will be marked as Timesheets Pending (unless it's also included in another Pending or Complete request). The time can then be edited or deleted as required, and approval can be re-requested.